Frequently Asked Questions

Frequently Asked Questions

If you have any questions, would like to enquire about something or just need a litte more information on one of our treatments then please contact us now. Additionally, here are some frequently asked questions:

Why is Egham Dental Care still called Egham Dental Care now that they are in Old Windsor?

We decided that since we were established in Egham, and that most of our patients are from Egham, that it was sensible to keep our existing name to avoid any confusion. Given our origins and the very short distance from Egham, this appears to have been well received by the residents of Old Windsor.

Why do I need a check up?

Experience has shown that dental disease is often unknown to the patient until pain occurs or a part of the tooth breaks. Regular examinations allow us to detect problems earlier so that they are repaired at an earlier stage thus meaning less invasive treatment. It also allows to you ask us about any cosmetic issues that you may have with your teeth.

What does our Hygiene clean involve?

Hygiene cleans at Egham Dental Care are performed with an ultrasonic scaler. This is a very efficient method of removing tartar and staining without the scraping. It is also far faster than the older techniques. Stains are gently polished away to reveal the natural colour of your teeth. A portion of the appointment is used to educate you on the latest techniques for daily flossing and brushing so that you are able to remove the harmful plaque at home between the 6 monthly hygiene appointments.

What types of tooth whitening are there?

We currently offer home whitening with 6% hydrogen peroxide gel to be used over 6 days. This has the advantage that individual teeth can be whitened by different amounts and also that the teeth can be whitened by an amount decided by the patient. (see the home tooth whitening page for more details)

In October 2012 the E.U. tightened the regulations regarding tooth whitening. This means that only qualified dentists are able to offer the peroxide based whitening. Any non-dentist offering peroxide based tooth whitening is thus now in breach of the current E.U. regulations.

Furthermore the new regulations say that the maximum amount of peroxide is the equivalent of 6% hydrogen peroxide (same as 19% carbamide peroxide).

The very successful Zoom laser whitening now uses 6% Hydrogen Peroxide with a Photo initiator to accelerate the process. This process is fast, efficient and fully compliant with the new E.U. regulations. More details About Zoom in Surgery Whitening can be found here.

What methods of payment do you accept?

We accept all major credit cards including Amex and we even accept cash!

We also offer 0% finance (subject to a satisfactory credit check).

How many dentists do you have at your practice?

Dr. Patel is the owner and principal dentist at Egham Dental Care.

Dr. Kiran Rai is one of the associate dentists at Egham Dental Care. She is experienced in Invisalign and general dentistry

Mr. Darren Ho is our hygienist. He is very gentle and extremely thorough.

What are your opening hours?

We are open from 09.00 am to 5pm weekdays. We are closed on Saturdays and Sundays. We are closed on Bank holidays and other Public Holidays including over Christmas

Do you accept emergencies?

We will accommodate emergencies during our normal opening hours.

Do you accept dental insurance?

We accept all major insurance schemes and are more than happy to fill the form out for you. The amount for the treatment is paid by the patient, following which we provide all necessary invoices and receipts for the treatment done. This is sent to the insurance company along with the claim form. The insurance company then reimburses the patient for the treatment according to the terms of their policy.

What is your appointment cancellation policy?

We ask patients to give us at least 24 hours’ notice if cancelling an appointment. This is so that we can offer the appointment slot to someone else. There may be a short notice cancellation charge if less than 24 hours’ notice is given.

Call us now on 01784472444 to request an appointment.